Attention: You are using an outdated browser, device or you do not have the latest version of JavaScript downloaded and so this website may not work as expected. Please download the latest software or switch device to avoid further issues.


Looking for a little light reading? Here are some practical and inspiring guides for community, marketing, alumni and development professionals – free to download and fun to flick through!

Search Resources

Database management

Using email data to guide your fundraising

Making the right fundraising ask starts with knowing who to ask – and when! More...

Seven Smart Data Entry Rules

Seven tips to follow if you want to keep your data clean and filter-able for the future! More...

Online engagement

Deepening Alumni Connections: Without Physical Events

Fostering strong community ties during the pandemic doesn't sound easy, but Sasha McCarthy and her team at St Peters Lutheran quickly pivoted to quick… More...

Engaging with Vulnerable People

As a result of COVID-19, many supporters have become vulnerable and charities, schools and fundraisers must navigate difficult processes to engage wit… More...

Adapting fundraising & alumni communications during COVID-19: A practical case study

IDPE Live 2020 session hosted by Amanda Reynolds, Foundation & Alumni Director, West Buckland School Foundation More...

Social media tips

Social Media Inspiration for Schools

An easy-to-read summary of the social media landscape and 10 examples of original social posts and catchy campaigns from a range of schools and univer… More...

Social Media Report UK Independent Schools 2019

The social media activity of the UK's top 100 independent schools and alumni groups and examples of engaging Facebook, LinkedIn and YouTube content More...

Social Media Guide

The whole world is on social media, and schools and universities need to be too. But unless you're Justin Bieber or the Pope, getting a dedicated soci… More...

Alumni relations

Engaging With Recent Leavers

Sometimes your recent leaves can be the hardest to engage - after years at school, they've moved on to a new stage of life and aren't yet ready to get… More...

The Alumni Journey

The alumni journey reflects your lifelong connection with your alumni, how they gain value from the relationship with their alma mater and what you ne… More...

How To Promote Your Alumni Community

Some helpful examples for spreading awareness of your alumni network from ToucanTech schools More...

Would you like to host a ToucanTech webinar?

Please share your knowledge, wins (and failures) on topics that you think might be of interest to others - e.g. community engagement tactics, successful email marketing, interesting fundraising appeals, keeping data clean etc. Webinars generally last between 30-45 minutes, we will help you hone your topic, create your presentation deck and we'll pay you for your time! Please email us if your interested on

Are you a current ToucanTech customer?

Remember you can access all support guides, training webinars, product Q&A and network with 500 other Toucan users on the dedicated Support site - which is separate to this industry forum!

Support Site

This website is powered by